📄 Terms and Conditions – VERDO

Effective Date: 20 JUL 2025

Welcome to VERDO. These Terms and Conditions ("Terms") govern your use of our website, services, and products. By accessing or using our site, you agree to these Terms in full. If you do not agree, please do not use our website.

1. Company Overview

VERDO is a UAE-based company offering premium artificial grass, wooden wall deckers, and modern flooring products. All services and product deliveries are subject to availability and mutual agreement.

2. Use of Website

You agree to use our website:

  • Only for lawful purposes

  • Not to engage in any harmful or fraudulent activities

  • Not to interfere with the security or functionality of the site

  • Not to copy, reproduce, or use content from our site without permission

3. Orders and Payment

  • All prices are listed in AED (UAE Dirham) unless otherwise stated

  • Orders can be placed through our website, WhatsApp, or via direct contact

  • Full or partial payment may be required before order confirmation

  • We reserve the right to cancel or refuse any order due to stock limitations or pricing errors

4. Delivery & Installation

  • Delivery timelines will be communicated at the time of order confirmation

  • Installation (if offered) will be scheduled separately and subject to site readiness

  • VERDO is not responsible for delays caused by third-party logistics or weather conditions

5. Returns & Refunds

We aim to ensure customer satisfaction. However:

  • Returns are only accepted within 7 days of delivery

  • Products must be unused, in original condition and packaging

  • Custom orders or installed items are non-refundable

  • Refunds (if applicable) will be processed within 7–10 business days

6. Warranty Disclaimer

All products are sold as-is unless specified otherwise. While we ensure the best quality, we do not guarantee:

  • Lifespan beyond the natural wear and tear

  • Damage caused by improper installation, misuse, or weather extremes

7. Limitation of Liability

VERDO shall not be liable for:

  • Any indirect or incidental damages

  • Losses resulting from delays, non-delivery, or product misuse

  • Website errors or downtime

Our total liability is limited to the amount paid by the customer for the specific product or service.

8. Intellectual Property

All content on this website, including images, text, logos, and design, is the intellectual property of VERDO. Unauthorized use or reproduction is strictly prohibited.

9. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates (UAE). Any disputes shall be resolved under UAE jurisdiction.

10. Changes to Terms

VERDO reserves the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.

11. Contact Information

For any questions regarding these Terms, please contact us:

📞 Phone: +971 50 9518732
📧 Email: info@verdo.site
🌐 Website: https://verdo.site